FAQs

Frequently Asked Questions

To place an order, simply browse our product catalog, add items to your cart, and proceed to checkout. You will need to provide your delivery information and payment details.

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.

If you receive a damaged or incorrect item, please contact us immediately at sales@rexmat.co.uk or +442013727143. We will assist you in resolving the issue.

 

If you need to change or cancel your order, please contact us as soon as possible. Once the order is dispatched, we may not be able to make changes.

 

Yes, we offer international shipping to various countries. Please check our Shipping and Delivery Information page for details.

Please refer to our Return and Refund Policy for detailed instructions on returning items.

You can reach our customer service team at sales@rexmat.co.uk or support@rexmat.co.uk, or call us at +442013727143. We are available [Insert Business Hours].